Our domestic Call Center agents are equipped to
handle all of your Customer Contact needs. Whether you receive
10 calls a month, or 100,000, our professional agents are
rigorously trained to interact with your customers. Through
standard or customized scripting, they learn your business
and are adept at leveraging our upsell and cross-sell programs,
grossly increasing your profits per call.
Inbound/Outbound
Whether your business is focused on dealing with
consumers or businesses, the calls must be handled reliably
and professionally, to the ultimate satisfaction of your
customer.
We provide inbound and outbound call center services for
all types of 800 NUMBER campaigns including direct response
and lead generation. We have a solution for every type of
client, regardless of your budget, with outbound capability
24/7 Worldwide!
3rd Party Verification
Secure Call Management provides third party verification
services for all outbound sales promotions to businesses
and to consumers. You may select to utilize our live operators
or our proprietary IVR technology, or both.
Customer Relationship Management
You need a reliable partner to manage your most
precious asset - your customers. Our agents receive
in depth training on your products and services so
they know how to relate to your customers!
Order Entry/Database Management
We interface directly with your back-end data
sources so we can assist customers in modifications to their
account and in completing their online transactions. The
highest levels of security and privacy are maintained
at all times.
Affordable Call Center Testing
$199 EXCLUSIVE TESTING PROGRAM FOR ALL DIRECT
RESPONSE ADVERTISERS! OUR SCI LIVE AUTO SIGN UP SITE, www.scilive.com
enables you to receive the same high quality call center
services minus costly set up fees, security deposits or
weekly minimums. If your minimum testing budget is only
$2,500 why should you be treated differently then a client
who spends $25,000? Visit www.scilive.com
today!