Call Center Services


Our domestic Call Center agents are equipped to handle all of your Customer Contact needs. Whether you receive 10 calls a month, or 100,000, our professional agents are rigorously trained to interact with your customers. Through standard or customized scripting, they learn your business and are adept at leveraging our upsell and cross-sell programs, grossly increasing your profits per call.

Inbound/Outbound
Whether your business is focused on dealing with consumers or businesses, the calls must be handled reliably and professionally, to the ultimate satisfaction of your customer.
We provide inbound and outbound call center services for all types of 800 NUMBER campaigns including direct response and lead generation. We have a solution for every type of client, regardless of your budget, with outbound capability 24/7 Worldwide!

3rd Party Verification
Secure Call Management provides third party verification services for all outbound sales promotions to businesses and to consumers. You may select to utilize our live operators or our proprietary IVR technology, or both.

Customer Relationship Management
You need a reliable partner to manage your most precious asset - your customers. Our agents receive in depth training on your products and services so they know how to relate to your customers!

Order Entry/Database Management
We interface directly with your back-end data sources so we can assist customers in modifications to their account and in completing their online transactions. The highest levels of security and privacy are maintained at all times.

Affordable Call Center Testing
$199 EXCLUSIVE TESTING PROGRAM FOR ALL DIRECT RESPONSE ADVERTISERS! OUR SCI LIVE AUTO SIGN UP SITE, www.scilive.com enables you to receive the same high quality call center services minus costly set up fees, security deposits or weekly minimums. If your minimum testing budget is only $2,500 why should you be treated differently then a client who spends $25,000? Visit www.scilive.com today!

 




©Secure Call Management 2008. All Rights Reserved