Client Profile/Questionnaire
 
Company name: Date: 01-06-2009
Contact:   Phone:
Address:   Fax:
City:
State/Province:
Postal Code:
 
1 . What are the primary functions you need a call center to perform?
2 . How many inbound calls do you expect?
3 . When do you want to begin?
4 . What type of call center outsourcing coverage do you need?
5 . What is your estimated annual budget for outsourced call center service?
6 . What additional call center services would you like provided?