Client Profile/Questionnaire   Company name: Date: 01-06-2009 Contact:   Phone: Address:   Fax: City: State/Province: Postal Code:   1 . What are the primary functions you need a call center to perform? 2 . How many inbound calls do you expect? 1-499500-1,9995,000-9,99910,000-19,99920,000+ 3 . When do you want to begin? ASAPWithin 2 weeks Within a monthMore than two months 4 . What type of call center outsourcing coverage do you need? Dedicated 24-hour coverageNormal business hours coverage onlyNormal business hours plus weekend/and or holidayPromotion only 5 . What is your estimated annual budget for outsourced call center service? Less than $10,000$10,000 -$50,000$50,00-$100,000$100,000-$500,000$500,000- 1 million1 million + 6 . What additional call center services would you like provided? Credit card processingWeb-enabled stationsRegular reportingForiegn language supportother (please specify) Not all required fields were entered.